A word of warning if you work for Hot Springs Village POA – Andrew Kramek Story
A word of warning to anyone in the village who is employed by, or is contemplating any form of employment (i.e. full or part-time), with the POA. As I found out yesterday, to my cost, as an employee of the POA you are not allowed to express opinions or make comments which run contrary to the Management Goals and Direction of the organization, as defined by the CEO.
Andrew Kramek posted on social media
Those of you who have read my posts on social media will know that I have, on occasion, been quite critical of the CEO, the Board and the direction in which the village is being taken. However, not all my posts have been negative (a fact acknowledged by the CEO) and I have on several occasions been “thanked” by the CEO herself. After replying to Gene Garner’s post about “Banal Platitudes” on the Nextdoor site on 4/12/19 with, an admittedly sarcastic, comment about the recently reported (in the Village Voice) job description for the new CMEO. I also pointed out the incorrect use of the word “insure” instead of “ensure”, and referred to the text of the advertisement as “meaningless drivel”.
Message from CEO
Within an hour of posting that comment, I received the following Private Message from Lesley Nalley: “Lesley Nalley, East Village Hi Andrew. Don’t you work for the POA at Ponce Pro Shop? Are you aware that golf will report to the CMEO? I hope you will allow Ms. Caperton the opportunity to earn your respect.”
Reply to CEO
I replied to her as follows: Yes Lesley, I do work at Ponce, and yes I know that one of her myriad of responsibilities will be to oversee the operations of our golf department. I don’t know Ms. Caperton, I have not met her, nor have I formed an opinion about her. Furthermore, I have not made any comment about her, or even her appointment, so I am not sure why you would even question me on that. That has nothing to do with my opinion of that job description as meaningless verbiage, or with pointing out the elementary mistake of using “insure” instead of “ensure”.
Andrew Kramek sticks to facts
“Interestingly a number of people coming through the Pro Shop who, obviously read NextDoor, have commented that I must be risking my job posting my opinions under my own name. I always reply that I try to be very careful to stick to facts, and when stating an opinion, make it clear that is it my own personal opinion. As far as I know, I am entitled to post personal opinions – always providing that I stay within the bounds of the rules for NextDoor and do not pretend to represent anyone but myself. Thank you, Andy”
That provoked the following response from CEO
Lesley Nalley: “Andy lets visit next week on this. As an employee, you have a pathway to having your concerns addressed. In reading your social media comments over the course of the last few months, you obviously need that opportunity. I will have Tom set that up for us.”
“Visit” with management
This “visit” took place at 1:00 pm on Monday 22 April. I entered the meeting room to be confronted by Ms. Nalley, Tom Heffer (Director of Golf), Sue Lyons (Manager at Ponce Golf Course) and Shawnee Cooper (Director of Human Resource).
Visit was not really a visit
Not quite what I would call a “visit” – more like an appearance before a Military Court Martial Board. I will not attempt to report the visit in detail but the only person, other than myself, who spoke was Ms. Nalley.
Accused of displaying pattern of criticism inconsistent with employment
The crux of the matter appeared to be that, in her judgment, I had displayed a pattern of criticism inconsistent with my position as an employee. She specifically asked why I would want to continue working for an organization with whose mission and direction I disagreed. My response was that as a part-time minimum wage employee of the Golf Department, working behind the counter at a Pro Shop, I was not in any sort of general position in the POA and certainly not privy to anything other than publicly available information. I am, however, a Property Owner and, as far as I knew, I was free to voice my opinions as such.
Only positive comments encouraged
Ms. Nalley stated that positive comments were encouraged but that as an employee I should not be criticizing, publicly, the POA, Board or the CEO. When I asked whether she was saying that only positive comments were allowable, she denied saying that, though the implication was pretty clear.
Arkansas is an “at-will” work state
She then said that the disconnect appeared to be that I did not feel responsible to the POA in general even though it was my employer and asked, again, why I would want to continue to be employed by an organization with whose management I did not agree. After some ten minutes of this sort of back and forth she asked Ms. Cooper if she wanted to add anything. The only question from her was whether I was aware that Arkansas is an “at-will” work state and whether I understood what that meant. (Obviously, the reference was to the fact that an employer can terminate an employee at any time for any reason, except an illegal one, or for no reason without incurring legal liability).
Andrew Kramek’s “visit” was over
Ms. Nalley then indicated that the visit was ended, saying that she wished to confer with the team. When I asked what that meant, she simply repeated that she wished to confer with the team. At this point, I just handed my pro shop keys, name badge, and Employee card to my manager and left the building.
Written by Andrew Kramek
This article was submitted to us by the author, Andrew Kramek
Mike
04/23/2019 — 6:47 pm
I’m Outta here!
Cheryl, very funny. Kinda tragic and concerning but we look for some kind of levity in the situation. Spot on.
HSVP C
04/23/2019 — 6:54 pm
Mike, it is very tragic and concerning. First of all, why was this handled by the CEO? Should this not have been handled by Andrew’s direct supervisor, if management felt there was a problem?
We try to put a little levity in things when we can, as it makes things a bit easier to deal with. Bottom line, this situation shows a corporation trying to exert a lot of control.
Thanks for the comment and support.
Kirk Denger
04/23/2019 — 9:25 pm
Andrew, you are among at least 60% of property owners who disagree with the direction of our management and am sure the CEO would have us all removed rather than change directions. Our CEO thinks not only that she is above the law, but that she IS the law. For some reason, the Village Voice misrepresents facts that cast a glorious shadow on the King’s clothing and all the POA employees must agree or lose their earned sustenance. Anyone on Next Door who writes the truth as they see it, have their accounts terminated because her cheerleaders have in a frenzy, grappled to the Google RoBO to become the first leads, which are carefully guarded and monitored as to control the propaganda in our Village. Thank you for your patriotic duty of sharing your experience with your fellow property owners and POA employees which includes our CEO. Let’s hope that our new BODs will terminate the CEO.
David Sintich
04/24/2019 — 10:03 am
Question ??? IF Arkansas IS a ” at will work state”, THEN, WHY can’t we as her employer fire her? Just wondering !!??
Andy Kramek
04/24/2019 — 3:34 pm
I believe that the answer to that is that she has a contract. “At-will” only applies in the absence of specific employment contracts.
Gene Garner
04/24/2019 — 10:59 am
This is a good example of the bullying tactics of many inexperienced managers that depend on fear and intimidation to control their employees. It doesn’t build loyalty or cooperation but does cause resentment and frustration throughout the workplace. And when a particularly brave soul, like Andrew, dares to fight back it reveals what a cowardly and petty person the manager is.—Gene
Anonymous
04/25/2019 — 10:25 am
In communist countries you cannot say anything about the government except for good in the United States you are supposed to be able to have freedom of speech and it should not be infringed even at the POA or with the current CEO
Anonymous
04/26/2019 — 10:51 am
I watched the movie Norma Rae last night. It was about a female employee that worked for a company with management that tried to over control and bully all of the employees. The movie goes on to show how over reaching and bullying the management team is rewarded by the union organizer working with Norma Rae and causing over 50% vote of all employees to vote for for the union to be implemented in the company.
Kinda sounds like the vote of We the People.
The BOD is supposed to give direction to the CEO (GM) and the CEO(GM) is supposed to implement that direction, not the other way around as we have experience with the past “rubber stamp” BOD. It is time for there to be recourse for the current CEO (GM) by the current BOD to replemand and possibly terminate her contract for cause.
Unfortunately I file this Anonymously due to I have also been exposed to the bully tactics of the current CEO(GM) and have heard of her using the “Protective Covenents” to go after homeowers that have crossed her path. IT’s not just the employees that are being bullied.
Anonymous
05/12/2019 — 1:46 pm
Andy, I am so sorry this happened to you. It is inexcusable. The POA used to be a nice place to work in the years before the “new regime” took over. Gene hit it on the head as always. A member of my family had their job unceremoniously ripped out from under them so we know how it feels. I sure don’t want my family singled out for retribution by them so I’m posting anonymously also. It’s a sad state of affairs.
Maureen Heenan
09/21/2019 — 1:20 pm
In having PM conversations with L.N. I quickly found out that when you agree wit her She is very nice. Disagree or question her, she quickly gets nasty. I just unfriended her, do not need that. But we are in a much more serious situation when we are dealing with our finances. We need to have her removed.