By Phil Lemler
Dear HSVPOA Board Members:
Since April 2018 (before the CMP was passed), I have been trying to convince you to focus on revenue generation. I said that if you continue to fail in delivering revenues, the Village will suffer. Roads and buildings continue in disrepair. Golf courses are closing to save money. Restaurants continue to fail. Our security is faltering. And, HSV expenses continue to grow as revenue continues to decline. Village confidence and trust in your competence continues in a downward spiral.
The CMPAC is a committee bogged down by red tape and the enormity of making a bad program seem viable (CMP). The CMPAC marketing subcommittee will soon disband as no one at the POA was interested in their findings anyway (although they came up with some good ideas).
Revenue continues to fall. Questions that remain unanswered:
- How does the CMP generate revenue? Page 82 of the document says it will generate $2.56 million annually by the year 2038. Even that would not cover today’s deferred maintenance shortfall! How does the CMP generate revenue today?
- How does a CMEO position create revenue? Or the forestry position? Or placemaking? Or the new pool? Or the infamous double striping of Desoto Blvd?
- How does wayfinding create revenue?
- What projects have been implemented that are likely to produce revenue quickly?
- Why has the person who has been the chief marketing executive for the past 3+ years not been fired?
The answer to these questions is that the POA has no idea where the revenue will come! Or what to do!
Closing courses, raising fees and cutting corners are all self-defeating processes that will not help in the short run and will create lasting damage in the long run.
You need to find a way to turn this around.
I would highly recommend re-instating Mr. Garrison to the board. Then I would follow Ms. Podawiltz’s suggestions regarding the financial structure of HSV. Lastly, each of you should look yourselves honestly in the mirror and those who cannot admit the CMP was a huge mistake and are now willing to terminate it should simply resign!
With all due respect,
Anonymous
12/30/2019 — 6:06 pm
…. and so it goes.
Chipmunk
12/30/2019 — 6:13 pm
If you get an MBA at any university one of the first and foremost things you learn is that in any, repeat, any business the chief markets executive is ALWAYS the CEO. Just saying.
George
12/31/2019 — 6:30 am
Lemler moved. Why are we still hearing from him? He was paid to put on a dog and pony once before. Is he on the campaign payroll again?
HSVP C
12/31/2019 — 3:49 pm
George, are you ashamed to post your full name? What does Mr. Lemler moving have to do with anything? Mr. Lemler has not been paid and is not being paid. Are you?
While it is true, Mr. Lemler has moved, that is really none of your business and has nothing to do with anything. Mr. Lemler moving does not mean he is any less knowledgable on this subject.
Why are you attacking the messenger with lies (that Mr. Lemler was paid) and suggesting something that is not true (that Mr. Lemler is on a campaign payroll)?
The only one that put on a dog and pony show was the POA and this was done to promote management’s agenda to try to convince the Property Owners to vote yes. It was also done on the dime of the property owner. – Cheryl Dowden
John Dethardt
12/30/2019 — 6:16 pm
The management keep adding high paying job with no idea if we will generate income. Let alone cover there cost to the village. But it not their money.
Taxed Enough Already
12/30/2019 — 7:06 pm
The CEO LN lacks the business acumen and experience to create any real path to revenue generation for Hot Springs Village.
She will attempt to achieve her town center vision by imposing more taxes (assessment increases) on the backs of property owners.
It is painfully obvious that our CEO LN has neglected our infrastructures in favor of a swimming pool and numerous other projects.
CEO LN wants to be a developer, not a general manger that takes care of the maintenance of Hot Springs Village.
The CMP is drowned in the water. Let’s find a general manager to maintain Hot Springs Village.
“How does a CMEO position create revenue? Or the forestry position? Or placemaking? Or the new pool? Or the infamous double striping of Desoto Blvd?”
Thank you Phil, for telling it like it is!
Anonymous
12/31/2019 — 6:46 am
Please tell us more about your hatred for our CEO. It’s been so productive in keeping Lackey Lemler in his consulting gigs.
Phil Lemler
12/31/2019 — 7:59 am
In actuality I do not hate the CEO! I believe she is a very bright person who offers many skills. She just is not qualified to be CEO of the Village. It is nothing personal. Now really, Mr./Ms. Anonymous … does it make you fell better to call me “Lackey Lemler”? I hope it makes you feel better … doesn’t faze me at all! LOL
Anonymous
12/31/2019 — 8:09 am
Yet you replied.
Phil Lemler
12/31/2019 — 10:09 am
Of course I replied … you stated that I hated the CEO … that is simply not true … which is what I replied to … not the name calling … over the past two years I have been called many names … “Lackey Lemler” doesn’t even make the top ten!
Minn Daly
12/30/2019 — 7:46 pm
Phil Lemlet, thank you so much for the clarity of revenue generation. However the current BOD is inebt on understanding business. Remember back when you tried to get them to listen to you on COOPER law suit & forming The infamous CMP. Remember when you and others told them they were not developers & not handling HSV business correctly. Spending money is all this BOD/CEO know how to do. They do not care if HSV membership or the community as a whole benifit from the spending. We need to elect NEW BOD members, Tucker, Dick, & Lloyd to our BOD. We need a NEW GM to handle our administrative work & reports to the BOD, not like now where the BOD reports to CEO & certain staff members. Want to thank you so much for supporting our community, let’s hope that 2020 will give us a NEW way forward in correcting what’s wrong with NEW BOD members who have intelligence, experience & are business centered. Maybe remaining legacy BOD members will resign or change their attitude moveing forward. Minn Daly
Mary Odom
12/30/2019 — 8:14 pm
Thank you for telling it like it is. There is only one (DP) BOD member worth keeping and the rest along with LN need to go quickly. It is so sad to see our Village being neglected.
Linda Anderson
12/30/2019 — 8:45 pm
PHIL. THANK YOU. When the CMP failed the first time- Nalley brought it back determined to make it work. Now it has failed again. It is time to remove the CMP a huge mistake. To get interest in Golf, Garrison talked about Prize Winning Golf Tournaments. It was dismissed. This is the answer and yet the BOARD/CEO ignore this simple solution. It’s time to revive and thrive.
Julie
12/31/2019 — 4:55 am
I have said everything Phil has mentioned above many, many times in the past. However, no one seems to care. The CMP is alive and well and the board is merrily going along with all this insane nonsense.
The CMP was a complete and utter waste of time and money and nothing will ever change that fact. It will never be implemented. Ever.
I am not sure what the solution is as the “ceo” can’t be fired and the board can’t be reasoned with in any way.
We seem to be stuck in a never-ending downward spiral of deceit and corruption. And the next election is not going to stop it. It never does. It never has. They will simply get rid of board members that don’t tow the line just like they did recently. What’s to stop them??? Who is to stop them? So far nothing and no one.
Posting articles sure won’t stop them.
George
12/31/2019 — 6:31 am
Lemler moved. Why are we still hearing from him? He was paid once before for his dog and pony. Is he on the campaign payroll again?
Judy
12/31/2019 — 7:53 am
Get lost, George. Villagers are thankful for intelligent, knowledgeable persons who share insights into the folly of leadership by an incompetent CEO and her ignorant legacy BOD toadies.
Phil Lemler
12/31/2019 — 7:55 am
George – I really like you … why would you disparage me so?
Anonymous
12/31/2019 — 10:04 am
I found Phil Lemler’s quallifications on the Internet. He has(had) a company marketing videos made for the music industry. Two years ago he had made two videos in two years to sell. Also, he was looking for investors in a West Coast company that is involved in building something much better than our current GPS system. Wonder how that is going. Why would you want Dick Garrison back on the Board when he is a man who has shown us he doesn’t keep his word and is willing to sign a confidentiality statement and not honor it. Lloyd Sherman has a real conflict of interest if he were to become a Board member. Tucker has been a long-time employee of CCI. John Cooper tried to get an associate of his to run for the last election by giving him title to one of his lots. When that person finally decided not to run, the lot was taken back by Cooper. So, what could he be up to now. Why would we take Phil Lemler’s advice on who to vote for, especially if he doesn’t Iive here any longer. We should do better than this.
Phil Lemler
12/31/2019 — 10:26 am
Interesting … Mr./Mrs. Anonymous … separate from my background … which you have got quite wrong … my advice here is simply to generate more revenue … do you believe this is bad advice? The CMP talks about the need to generate more revenue (although it mostly refers to special assessments) … the POA Board and CEO have talked about generating more revenue … I believe the CEO has stated it as HSV has a “broken funding model” … unfortunately, the POA’s only efforts for increasing revenue (so far) is in the form of special assessments, increasing utility rates, charging for use of the pool, higher rates for the Coronado Center and a myriad of other fees on the backs of residents. Do think this is a viable long term strategy?
The CEO has said her marketing efforts have failed. They (POA Board) dismissed the one individual from the POA Board (Mr. Garrison) that actually understands marketing/revenue generation. Does this seems like a management group who is seeking to improve revenue in the Village?
Although, the current board believes they are doing a good job if the “toilets flush” and the “lights are on” … this simply won’t cut it. Mr. Garrison and Mr. Sherman both understand what it takes to turn HSV around. You need both of them!
Lorri Street
12/31/2019 — 3:29 pm
I repeat…as I have many times–Phil Lemler was not paid one dime for his well researched and concise presentation of the foolish folly of the original CMP. In fact his presentation was the first time many (standing room only) Villagers finally walked away from a CMP presentaion that wasn’t all POA smoke and mirrors. As the Founder of We the People and organizer of all three of the WTP Forums I knew/know how the monetary contributions were spent. Don’t doubt me unless you have the gonads to publicly do so.
Melinda Noble
12/31/2019 — 3:52 pm
Anonymous you sure seem to have a lot of information it’s almost as if you work for the POA. March is coming Tick-Tock Tick-Tock
Anonymous 2
01/02/2020 — 1:24 pm
This should not be an ‘us against them’ scenario.
We need unity!
Ask yourself, and each other … !
What CEO in their right mind would continue to do what is being done under so many divisive issues, especially one with business/accounting/CPA credentials?
What BOD would continue under these divisive circumstances and not resign, or call for a change in leadership of the organization?
Logically, there must be other forces involved!
Minn Daly
12/31/2019 — 11:22 am
To Anom who will not post his or her name. COOPER is the developer of HSV! He should always be enlisted with HSV development. Unfortunately people like you did not read the covenants. COOPER owns the easements, CMP was dead on arrival because NO one involved him with plans or acknowledged his presence. It took a court hearing & jUDGE to make the BOD/CEO understand this at great cost to POA membership. Trying to trash Tucker is really out of line. Is it because he understands what it will take to move forward & get HSV back to success? Trashing Dick & Lloyd also show ignorance on your behalf. Someone who will not post who they are tells me that you are all about destroying HSV as a community. Minn Daly
Anonymous
12/31/2019 — 12:40 pm
There is evidence that LN did contact John Cooper and his President of Land Development before contracting for a new Plan for the Village, and asked him if he had such a plan or would work with her on developing one. His answer was “no” to each question. He told her he was getting out of residential development and would be concentrating on his commercial holdings. He then offered to sell the POA his unsold properties for $14.5M dollars. When that didn’t work, he came back to control the Village.
Anonymous
12/31/2019 — 1:43 pm
This is true. There is a paper trail that documents this.
Phil Lemler
01/01/2020 — 6:44 am
Mr./Ms. Anonymous – your comments just further demonstrate the inexperience and incompetence of the recent POA Board and POA management … if there is indeed evidence … as you claim … that CCI was not interested in the CEO’s plan (for whatever reason) … any competent manager would stop the CMP development right there (before we wrote the $500,000 check) and work with CCI to develop one … you would NOT ram one through .. knowing CCI owned all the easements! The position seemed to be … “I know I am pounding a square peg into a round hole … but I don’t care”. Thanks for further confirming the incompetence of the current regime!
Julie
12/31/2019 — 12:09 pm
Minn – you are right on! These mindless girlie boys don’t help.
Lorri Street
12/31/2019 — 3:43 pm
To Anonymous…please read my response above to your claim Phil Lemler was paid for his CMP presentation at the Coronado Center.
Minn Daly
12/31/2019 — 5:48 pm
Anonymous. man or woman! If there are documents from COOPER on the aledged sale that The BOD/CEO had , why wasn’t it in court documents & openly showed to HSV membership? I do not believe that COOPER would violate his grandfather, father, or any family legacy. Why is it so easy for legacy BOD/CEO to state things that has never been produce for HSV membership to see. In fact it took a JUDGEMENT from the court to get anything pertaining to financial dealing or contractual deals about actions of BOD/CEO not only for COOPER but for HSV membership as well. I guess COOPER made them do that as well. Let all membership see the documents if this is a fact. Also produce the name of the POA member COOPER supposedly offered compensation to if he ran for BOD. My expectation is that no documents exist on these subjects. Minn Daly
Anonymous
01/02/2020 — 11:46 am
John Cooper, III’s Grandfather put in the by-laws for the Village when he set it up for development, the provision regarding confidentiality. Not one Board in nearly 50 years chose to change that requirement of confidentiality to protect the Members. John Cooper, III chose to sue the POA to get the requirement written into the by-laws changed. So, he. chose to see protection of the Members differently than his Grandfather had. I find this interesting. The POA was simply doing what his Grandfather thought was best for the Members.
Anonymous
01/14/2020 — 8:52 am
There is a difference between confidentiality and fraudulent concealment of evidence.
Minn Daly
01/02/2020 — 7:21 pm
Anonymous, man or woman! Your comments again tell me that if you knew information stated on documents or the person you stated J COOPER made a deal with to run for the BOD you would be able to produce these items. Again the COURT in TRIAL & JUDGEMENT RULED in FAVOR of COOPER, NOT IN FAVOR of CEO/BOD! We as members are grateful for this ruleing! Say all the garbage you like, but hopefully TUCKER, DICK & L Sherman will be our next BOD members. Minn Daly