By Frank Leeming, January 21, 2020
POA board, CEO refused to release information, despite court ruling
Last week I said several items in What’s Happening in Hot Springs Village were not updated. You should know why.
The tale begins with a prologue. It came in the form of a letter from the POA’s CEO saying I’d included “errant and misleading information” in an earlier What’s Happening package.
“We ask that you more seriously consider the implications of your future communications, refrain from publishing private Association records concerning POA employees, and avoid inaccurately citing the POA as your data source,” she wrote. Click here to see the letter.
In all the material I’ve sent out over the years, only once has the POA called an error to my attention. In a meeting with golf director Rick Ross, he said a chart showing the total number of rounds played in 2008 was too high because it included free rounds given to course marshals. The error was immediately corrected.
As the POA knows, virtually all the data about POA doings cited in What’s Happening comes directly from the POA. Where else would I get it?
* * *
Now on to the rest of the story.
On Jan. 5, I filled out a POA form asking for four routine items. Three days later, I received this email from the CEO:
Good evening Frank,
We are unable to fulfill your records inspection request due to improper purpose and/or records not in existence. You are welcome to appeal this decision to the Board of Directors by contacting Chair Cindi Erickson at cerickson@hsvpoa.org
Kind regards,
Lesley
So I sent this email to Chair Erickson:
Cindi:
Per Lesley Nalley’s suggestion, I would like to appeal her decision to deny me access to these four items requested earlier this week on an official request form:
- Most recent traffic counts for West Gate, East Gate, and Balboa Gate.
- Total water production for 2019 in millions of gallons.
- Total golf rounds played at each course in 2019.
- Names and length of streets crack-sealed in fourth quarter of 2019.
As you can see, there is nothing controversial about any of these subjects and all fall clearly within the guidelines established last July by Judge Robert Herzfeld in Cooper Communities, Inc. v. Hot Springs Village Property Owners’ Association, Inc.
To suggest the information does not exist is ludicrous.
Ms. Nalley said my request is for an “improper purpose.” That is a direct contradiction of Judge Herzfeld’s ruling, which rejected the POA’s “proper purpose” defense by writing:
“What does ‘any proper purpose’ mean? ‘Any’ is expansive while ‘proper’ is limiting. Therefore, the phrase means any purpose that is not improper.
“‘Proper’ and its synonyms ‘suitable,’ ‘fit,’ ‘reasonable,’ and ‘appropriate’ are used throughout the statutes and the common law because they are related to categories too broad to define but easily understood by reasonable people.”
For the above reasons, I ask the POA Board of Directors to instruct Ms. Nalley to comply with my request for information.
Thank you.
Within 24 hours, Chair Erickson called. She read (and later emailed) this to me:
Frank, the board upholds Lesley’s denial of access to POA records, as reflected in your January 5 request, for these reasons:
- Despite indicating that you do not intend to make the records available to those who are not members of HSVPOA, there is evidence that your email distribution list, which has been used to supply acquired records to others, includes some who are not HSVPOA members.
- Distributing records to those without regard to membership standing extends well beyond your stated purpose “to learn more about the operations of the POA.” (Note: In a phone conversation with you that just concluded, you ascertained that you intend to distribute the information to your email distribution list.)
- Despite indicating that you do not intend to use the information to the detriment of the Association or others, the board feels that you have in fact done so in at least one prior records access request. As a result, this board has chosen to avoid this risk by denying your January 5 request as submitted.
- Please contact Lesley directly if you would like to know which of the documents you request do not exist.
Cindi Erickson, Board Chair
* * *
That’s why some of the charts in What’s Happening were not updated.
Alone, these bits of information are not going to change the world. The POA’s denial, however, is much more serious.
The POA lost a very important lawsuit last summer on this very question. Judge Herzfeld emphasized this when he wrote in his opinion:
“Is the statute in question – ‘All books and records of a corporation may be inspected by any member for any proper purpose at any reasonable time’ – unconstitutionally vague? In a word: No.
“An average person should reasonably understand and predict that these words mean that members should have reasonable access to all of the recorded information held by their organization so long as they have some kind of minimal, non-malicious purpose for wanting the information.”
Judge Herzfeld emphasized:
“Viewing the facts in the light most favorable to the Defendants (the POA), even if giving the information to the Plaintiff (Cooper) raised the risk of identity theft of its members, negatively affected the security of the Hot Springs Village Community and ‘hinder(ed)’ the Association’s flexibility and negotiation strength in securing and retaining other employees of the Association, they would still be required to provide COOPER access to inspect the information.
“There is no limiting language in the statute addressing the possible negative consequences or otherwise prohibiting the use of the information once a proper purpose has been demonstrated.”
The bold-face type and other emphasis were Judge Herzfeld’s, not mine.
Finally, the court noted the POA wanted an evidentiary hearing to “‘get under the hood’ and examine evidence to look at COOPER’S motivations and the possible ramifications.”
The request was denied.
“In sunshine law, the evaluation should be from the perspective of encouraging broader releases of information rather than restricting them … In this case, statutes enacted for the members’ benefit should be interpreted most favorable to the members.”
And perhaps most important to this story, Judge Herzfeld wrote:
“Corporations (and courts) should not be in the business of speculating as to possible motives of members.”
* * *
There has never been anything malicious in my requests for or publication of information about Hot Springs Village. Joyce and I live here. We love the Village. We believe it can best be managed if property owners, renters, users, vendors, and others know what’s going on.
Do folks who aren’t property owners see what I send out? I’m sure they do. After all, property owners often forward the material to those they think would be interested, including some who are merely interested in the Village.
Are there folks on my mailing list who aren’t property owners? I have no idea, and I don’t care. When someone signs up to receive my reporting, I assume they’re interested in Hot Springs Village, and that’s good enough for me. It should be good enough for the POA, too. (If you’d like to read Judge Herzfeld’s ruling against the POA, click here.)
I’ll continue to try to get information from the POA. Hopefully, the board will reconsider its decision and tell the CEO to follow the court’s ruling and stop denying applications for information from the POA.
By Frank Leeming, January 21, 2020
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Editor’s note: What is contempt of court? Click here. Is this contempt of court? You decide.
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Phil Lemler
01/21/2020 — 4:01 pm
The POA complied with the court ruling because it was CCI bringing the case. They knew a failure to comply would be met by more litigation from CCI.
Unfortunately, the POA can stonewall Mr. Leeming, or most other Villagers, because they believe Mr. Leeming is unlikely to pay the costs of forcing their hand in court.
Just my opinion!
Vicki
01/22/2020 — 9:44 pm
What are they afraid of? What are they hiding? We need to clean house so there will be transparency!
Moe
01/21/2020 — 4:47 pm
As I have said before, these people are out of control!!
Very sad for all of HSV.
Kathy Henderson
01/21/2020 — 5:25 pm
We should be able to see all records of the Village, except those dealing with personnel issues. This should be sent back to the judge.
RT Stony
01/21/2020 — 5:26 pm
Attention candidates for BOD election.
I have a question for you all.
Do you, or do you not support the removal of Lesley Nalley from her CEO position?
Please chime in. No explanations needed.
Your answers will surely help property owners decide on how we vote.
HSVP C
01/21/2020 — 6:01 pm
RT Stony: More than half the candidates do not access this website. The following is my opinion and I am not speaking for ANY of the candidates. I can tell you who will definitely not vote for the removal of the CEO and that is Nikki Choyce. She is the Chairperson of the Comprehensive Master Plan Advisory Committee, which supports the agenda of the CEO. The CMPAC is set up for the purpose of advising staff on how to best implement the CMP.
It is not so easy to just say the CEO can be removed. She is pretty entrenched into the organization due to the past Board of Directors giving her an ironclad contract, which will also be renewed before the next Board is seated. (Shame on them.) If she is to be removed, she must be removed for reason or her contract must expire. Here is a link to a petition which supports the nonrenewal of the CEO’s contract. https://www.change.org/p/hot-spring-village-property-owners-do-not-extend-nalley-contract?utm_source=share_petition&utm_medium=custom_url&recruited_by_id=c60260f0-3bdc-11ea-8479-b54c44e7abcd&fbclid=IwAR1obu-RPbWqGYfwqUyDcJji8jXhZzLmeexOBeS-SxYuOSmniK9SOLofy70
Thank you.
George
01/21/2020 — 6:30 pm
The current board is afraid of the ceo and won’t spend the time to debate her failures.
The new board must reorganize our structure to split operations and administrative functions, this will eliminate the ceo position and allow us to dismiss Nalley or demote her to the admin mgr. take it or leave it.
The other option is to hire a management company to replace the ceo and a good portion of her directors. We should be able to spend a million or more for this approach and save at least that much by the elimination of these positions.
HSVP C
01/21/2020 — 6:36 pm
Great ideas, George! Thank you for posting.
George
01/21/2020 — 8:13 pm
Welcome!
It is restructuring, well within our boards responsibly in setting the vision/direction HSV should take.
Companies, divisions, departments do it all the time.
It is done to remove the mistakes of past management, revitalize the organization and cut as much cost as possible/reasonable when circumstances demand it. All these things are exactly what we need and a priority in HSV right now.
Nalley will not leave because this is the most money she will ever make. We must eliminate the position and not replace her. She will have no recourse. Her mistakes will be talked about for years, but things will move forward.
RT Stony
01/22/2020 — 4:13 pm
Cheryl: Thank you for your support and response. Here’s a wild thought: It appears to me that Lesley has violated the ruling handed down by the court wrt to the Cooper law suit. In my mind she is mis-behaving at best and violating the law at worst.
Would this not be grounds for dismissal? “Just cause” as they say? Maybe even ground to deny her any severance benefits?
I have to believe that this violation completely overshadows whatever it was that got Dick Garrison kicked to the curb.
So – I say – to BOD members – grow a spine – FIRE LESLEY for just cause!
Or does the court ruling not apply to her?
VOTE LTD – Lloyd – Tucker – Dick
NOT ONE DIME until Lesley is gone!
Linda
01/21/2020 — 5:27 pm
Please. If you are member in good standing, request these records. Shrw with members. It is legal. Shame on you Leslie Nalley
HSVP J
01/21/2020 — 7:55 pm
It appears that the CEO’s Board has decided to silence Frank’s honest reporting by denying his request for information, therefore violating Judge Herzfeld ruling on Cooper Communities v. HSVPOA 63CV-18-1513.
If the CEO is above board with her managing of our Village, then why is she shutting down transparency by denying Frank’s request for documents?
I believe the majority of property owners know the answer!
Judy
01/21/2020 — 10:28 pm
I have a dream. State Police show up at the POA and arrest Nalley for ignoring Arkansas law in spite of Judge Herzfeld’s ruling.
Moe
01/22/2020 — 6:03 am
Apparently the board and the “ceo” can break the law with impunity. Why is that?
Is no one held accountable?
This behavior shows why it may be too late to save HSV.
I am deeply saddened by these people and what they are doing to destroy our once vibrant community.
I feel like I fell asleep and awoke in Venezuela!
Seriously. The parallels are too great to ignore.
HSV should be on the State Department watch list.
The malfeasance and absolute corrupt behavior by both the board and “ceo” knows no bounds.
RT Stony
01/22/2020 — 8:58 am
Lesley must be removed from office. The legacy BOD members need to be removed from office along with turncoat Tormey.
VOTE LTD – Lloyd – Tucker – Dick
It’s our only option fellow property owners.
Spread the word – VOTE LTD! Lloyd – Tucker – Dick
And again – NOT ONE DIME until Lesley, the legacy BOD member and turncoat Tormey are GONE!
Phil Lemler
01/22/2020 — 9:46 am
What a shame … Frank Leeming is one of the most dedicated and knowledgeable Villagers who has offered his undying services to the betterment of HSV.
If Frank is concerned …. you should ALL be concerned.
This is just one more example of the CEO running the POA board. Do you have any doubt that the POA Board chairman was told how to handle this information request?
The CEO barks and the POA Board jumps!
They are “afraid” of her … Dick Garrison is not … Lloyd Sherman is not and Tucker is not!
Minn Daly
01/22/2020 — 11:07 am
Phil you are so correct! All Frank wanted to know was what roads were worked using the CRACK SEALING machine that was never used until he & team members found it. (POA said it was lost for 2 years!) Also several other infrastructure projects as well. Obviously they did NO work did not want any one to see the facts, used a half baked report that FRANK abused previous info from POA not to disclose to members this information. In all the years I have known of FRANKS status in this community from VOICE editor to BOD member he has always stood for memberships. He is not an eletist, arrogant, non intelligent bully like the current CEO & BOD members are. He tells Facts & truth. You are correct Lloyd. Tucker & Dick will not follow in this BOD path. Minn Daly
steve bylow
01/22/2020 — 11:18 am
Wow!!! – evidently transparency is the enemy of Ms. Nalley.
Another example of poor judgment and the common theme of blaming others for her lack of business acumen.
Cookie
01/23/2020 — 11:41 am
Wow all of this smoke surrounding the BOD! My momma use to say where there’s smoke there’s fire!
I just moved here and now do glad I did not buy in HSV. My brother and his wife is moving to HS, they will be skipping the tour of HSV as well. I’m just an outsider looking in but can say most honestly that your BOD needs to be fired!
Linda Anderson
01/23/2020 — 5:23 pm
Mr. Leeming. 1/21/20
First and foremost, I appreciate all the work you do to inform and alert all property owners. THANK YOU.
In a letter dated Dec. 20, 2019 Leslie Nalley had put you on notice using my name as one of your e-mail contacts that received a specific communication dated Oct. 15, 2019. I never received that e-mail or any other information.
In a speech before the Board on 12/18/19 as reference for a Finance Committee, I gave one of your older 2018 reviews that showed HSV’s financial status at that time ( When the Pool was up for a vote ) as a snap shot of what that might look like. I should have put SAMPLE ONLY across each page.. At no time did I reference your name or Data from any source.
Leslie Nalley is on a rampage to stop anyone from disclosing any opinion that does not agree with Management. Our freedom of information is now on notice.
Please feel free to contact me at any time, I will be happy to stand and support you.
HOT SPRINGS VILLAGE NEEDS YOU. Keep Up the Great Work
Anonymous
01/26/2020 — 4:01 pm
The strategy of the CEO seems to be, push back to see if anyone will call her hand and drag her back into court. Asking for and refusing to provide these innocuous statistics are obviously not what is at stake.
To me it appears the strategy is to see how far they can go without having to face the judge. It is a pretty safe gamble on her part. Who would be willing to file suit for something this insignificant?
If she thought a lawsuit would be filed, she would never have tried this gambit.
It would be fabulous if the Judge should happen to hear about this incident and take it upon himself to intervene. I personally would not defy a sitting judge.
george chelf
02/02/2020 — 1:19 am
Frank, my wife, Sonja, and I thank you for your efforts to keep us informed. Obviously the first thing we need to do is elect LTD to the board. They, along with Diana, will take care of the most pressing issues. Nalley and the CMP will probably be history pretty quickly. Other issues will fall in place as needed. Keep up the GOOD WORK !!!