Behind the Scenes at HSVPOA

I listened to this lengthy victory lap discourse on the video. I’m not going to try and fact check everything said but it appeared to me that many of the great accomplishments were either a) already proposed or ongoing before many of the staff noted even came on board or attained their positions and b) some of the software mentioned had been here for years without being used properly but the impetus to figure out how to use it came from either a board member(s) since resigned or from property owner volunteers who were sent away as interfering and c) credit was being taken for some things that nobody really controlled such as the increase in new home starts. A very generous self serving report in my humble opinion.

I could not have said it better mr/ms employee Stop All Negativity

It is, in the end, the employees who should get credit for the things accomplished. After all, they are the ones who actually did the work. What difference does it make whose idea it was? Some people spend way too much time seeking credit for someone else’s ideas or efforts, but in the end result, it can’t be done until it is implemented. That being said, the discussion shouldn’t be about who did what, but the question in my mind, is why didn’t we know these activities were going on “behind the scenes?” As a member of the board, I was begging for this kind of information from the GM and all I got was crickets. A lot of negative ground noise could have been avoided by better communication. Had this information made it to the board while I was on the board, it would have made its way to the property owners. Anyone not accepting the skepticism that existed in the Village due to past practices was not paying attention to what the property owners were upset about. And anybody thinking that was going to go away by simply hiring a new GM, were just being naive. As I have stated in other venues, the employees are the glue that holds this place together and I find it sad that they have been led to believe that they are not appreciated and loved by a majority of the community. Nothing could be further from the truth. It has never been about dissatisfaction at the employee level, but concern at the senior management level who provided them with direction, or not.

So while this week’s board meeting was mostly a disaster, I personally would like to thank and congratulate Coreena, and all the staff, for the fine job they did in reporting what was going on “behind the scenes.” Again I have to say, why wasn’t this going on all along? Communication is critical in any business operation and it needs to be current and ongoing. After all, the property owners only know what you reveal to them and they are the ones that provide the revenue stream for employment and ultimately they are the boss. Best we listen to them.